Terms of service

Terms of Service

Welcome to AYEDOR. By accessing our website, placing an order, or purchasing our products, you agree to the terms and conditions outlined below. Please read these terms carefully before using our website or placing an order.

1. General Information

AYEDOR is an online handbag store offering a range of handbags and accessories through our website.

We reserve the right to update, modify, or change these Terms of Service at any time. Any changes will be effective once they are published on this page.

2. Products & Product Information

We make every effort to ensure that product images, descriptions, colors, measurements, and other information displayed on our website are accurate.

However, actual product colors may appear slightly different depending on your device screen and lighting conditions.

Product measurements may also have minor variations.

We reserve the right to correct any errors, inaccuracies, or omissions in product information at any time.

3. Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we will inform you and the order may be cancelled or adjusted accordingly.

4. Pricing & Offers

All prices displayed on the website are listed in the applicable currency shown at checkout.

AYEDOR reserves the right to change product prices, discounts, promotions, or offers at any time without prior notice.

Any promotional offer may have its own terms and conditions and may be available for a limited time.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact information provided at checkout.

AYEDOR reserves the right to cancel or decline an order in certain circumstances, including product unavailability, incorrect pricing, incomplete information, or suspected fraudulent activity.

If an order is cancelled after payment has been made, any eligible refund will be processed according to our Refund & Exchange Policy.

6. Payment Methods

AYEDOR accepts the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa

For Cash on Delivery orders, payment must be made to the courier at the time of delivery.

For Bank Transfer or Easypaisa payments, customers must complete the payment using the payment details provided by AYEDOR.

Customers are responsible for providing accurate payment information and completing any required payment steps.

7. Shipping & Delivery

AYEDOR currently offers free shipping on original orders, unless otherwise stated.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Once an order has been dispatched, delays caused by the courier are outside AYEDOR's direct control.

Please ensure that someone is available to receive the order at the provided delivery address.

8. Order Information

Customers are responsible for providing correct information when placing an order, including:

  • Full name

  • Complete delivery address

  • Active phone number

  • Any other information required to process the order

AYEDOR is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Refund & Exchange Policy.

Customers are responsible for following the return requirements and timelines stated in that policy.

Please review the Refund & Exchange Policy before placing an order.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact AYEDOR within 48 hours of delivery.

The issue may require clear photographs or videos for verification.

Approved cases will be handled according to our Refund & Exchange Policy.

11. Website Use

You agree to use the AYEDOR website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to interfere with the website's operation or security.

  • Copy, reproduce, or misuse website content without permission.

  • Submit false or misleading information when placing an order.

12. Intellectual Property

All content available on the AYEDOR website, including the brand name, logo, product images, graphics, text, designs, and other materials, belongs to AYEDOR or is used with appropriate authorization.

This content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

13. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, website services, or other platforms.

AYEDOR is not responsible for interruptions, delays, or issues caused directly by third-party services.

14. Limitation of Liability

AYEDOR will make reasonable efforts to keep the website and product information accurate and available.

However, we are not responsible for circumstances beyond our reasonable control, including courier delays, technical issues, natural events, or other unforeseen circumstances.

15. Privacy

Any personal information provided while placing an order will be handled according to our Privacy Policy.

We use customer information to process orders, arrange delivery, communicate regarding orders, and provide customer assistance.

16. Contact Us

If you have any questions regarding these Terms of Service, you can contact AYEDOR:

AYEDOR
Phone / WhatsApp: 0325-2041995
Email: supportayedor@gmail.com